3. How can I get back the goods refund ?
The goods value(excluding the shipping cost, customs duties and sales taxes) will be credited in the same format used to make the original payment if the returned products is postmarked within 21 working days on the dispatch note as proof by the original return. Products that are damaged or soiled or have been altered will not be accepted. Exceptions apply in the case of a defective product or a perceived error on behalf of our site
Please note that refunds processing may take up around 10- 14 working days for your bank to complete, depending on its processing time. You will receive an email notification upon completion of the return processing.